Verification Policy
1. Purpose & Objectives
The Verification Policy establishes structured entry controls across Lyra Social Group Discord servers, VRChat instances, and digital platforms. Verification requirements serve as a primary layer of defense to protect community spaces from automated bot raids, malicious alt accounts, targeted harassment, and spam campaigns.
2. Verification Hierarchy & Tiers
Access to channels, voice hubs, and specialized community spaces is governed by the following verification levels:
| Tier Level | Requirements | Granted Access / Privileges |
|---|---|---|
| Tier 0: Unverified | Unverified or newly joined Discord account. | Read-only access to welcome, rules, and support ticket channels. |
| Tier 1: Basic | Discord account with verified email and/or phone number; account age > 5 days. | Unlocks general public text and voice channels after completing native Discord onboarding. |
| Tier 2: Community Member | Completed rules acknowledgment check and verified via community bot onboarding. | Full participation across primary chat channels, media sharing, and event voice hubs. |
| Tier 3: Access Restricted | Manual application or staff review (e.g., event organizers, creators, trusted roles). | Unlocks sensitive channels, specialized VRChat instance links, and administrative hubs. |
3. Automated Screening & Security Controls
- Discord Safety Integration: Our servers enforce Discord’s native high-security verification settings, requiring verified email/phone linked to accounts.
- New Account Gatekeeping: Accounts created within less than 24–72 hours may experience temporary holding periods before progressing past Tier 1 screening during heightened threat levels or raid alerts.
- VPN & Proxy Filtering: Automated bot services may flag or require additional verification steps for accounts connecting through known high-risk proxies or anonymizing networks during onboarding.
4. Manual Review Protocols
For restricted tiers or accounts flagged by automated threat filters:
- Ticket Submission: Users unable to pass automated checks may open a support ticket in
#verification-helpor contact moderation staff. - Staff Discretion: Moderation staff reserve the right to perform brief manual reviews (evaluating account history, mutual servers, or VRChat profile links) prior to granting restricted tier roles.
- No Rights Guarantee: Verification is a security measure, not a guaranteed right; access may be denied if an account exhibits clear indicators of raid intent, ban evasion, or malicious automation.
5. Account Security & Verification Integrity
- Transfer Prohibited: Verification status and granted roles are strictly tied to individual accounts and cannot be transferred, sold, or shared.
- Revocation: Verification status may be temporarily revoked or downgraded if an account shows suspicious activity, compromise indicators, or violates community rules.
6. Support & Inquiries
For assistance with verification issues, locked accounts, or access inquiries, reach out via:
- Verification Support: Open a ticket in the designated server onboarding channel.
- Legal & Administrative Contact: LEGAL@LYRAFOXWOOD.APP
- General Enquiries: lsg@lyrafoxwood.app
